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Privacy Policy

How AFGcoin Exchange collects, uses, and protects your information.

Last updated: April 1, 2026

1. Overview

AFGcoin Exchange respects your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights as a data subject. By using our services, you consent to the practices described here.

2. Information We Collect

We collect: identity data (name, date of birth, government ID for KYC), contact data (email, phone), financial data (wallet addresses, transaction history), technical data (IP address, device fingerprint, browser type), and usage data (pages viewed, features used, support interactions).

3. How We Use Your Data

We use your data to provide and improve the exchange, comply with KYC/AML obligations, prevent fraud, communicate updates and security notices, and respond to support requests. We do not sell personal data to third parties.

4. Data Sharing

We may share information with regulators and law enforcement when legally compelled, with service providers (hosting, KYC vendors, analytics) under strict contractual safeguards, and with our affiliated entities for operational purposes.

5. Security

We employ industry-standard safeguards including encryption in transit and at rest, segregated cold-storage for the majority of customer funds, multi-factor authentication, and continuous security monitoring. No system is perfectly secure — report suspected breaches immediately.

6. Data Retention

We retain personal data for as long as your account is active and for the period required by AML/KYC laws, which is typically five to seven years after account closure depending on jurisdiction.

7. Your Rights

Subject to local law, you have the right to access, correct, or delete your personal data, restrict processing, and lodge a complaint with a data protection authority. To exercise these rights, contact our Data Protection team via the Help Center.

8. Cookies

We use cookies and similar technologies for authentication, security, preferences, and analytics. See our Cookies Policy for details.

9. Updates

We may update this Privacy Policy. The "last updated" date will reflect the latest revision. We will notify you of material changes via email or in-app notice.

10. Contact

Questions? Reach our Data Protection team through the Help Center.